Shipping & Returns
Shipping
- Flat $24.99 shipping per item, charged at checkout.
- We ship to addresses in the United States only.
- Orders ship directly from our supplier. Delivery usually takes 3–6 business days. You'll receive tracking information by email once your order ships.
- Most bikes arrive mostly assembled; some require attaching the front wheel and handlebars.
Returns
All sales are final. We do not accept returns, except for damaged or faulty items.
Damaged or faulty items
- Contact us via our contact page with your order details and clear photos (and a description of the problem) showing the damage or fault, plus the packaging.
- We will review your claim.
- If approved, we will send you a prepaid return shipping label. Once the item is received, we will issue a replacement or a refund to your original payment method.